Asset Planning, Inc Blog

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Cell Phone SIM Swap Scam

Just when we thought we were safe by setting up two-step authentication on our accounts, hackers are getting smarter and scamming us in a different way. The new scam is when a hacker calls your cell phone service provider, pretends to be you and says that you lost your phone and need to activate the new one. They do this by having enough personal information about you to convince the cell phone provider that it is really you. Once they have this information all your texts, phone calls and anything else you receive on your phone will be transferred to their phone and yours will be deactivated. So, all those text messages you receive when logging into your accounts will go directly to the new phone and right into the hacker's hands. This is scary stuff. Please read the following article with the detailed information on the scam and ways to protect yourself from having it happen to you.

How To Prevent and Respond to a SIM Swap Scan

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More Scam Alerts and Security Tips

We've come across a few more scams that we thought you should be aware of...

The first one is a scam where an unknown number will call you and only ring once or twice and not leave a message. Your first instinct is to call them back to see who it is. It turns out that it is a 900 number you are calling back and you get charged for the call. The phone companies are not reversing the charges for these calls so be weary on calling back unusual numbers. My thought is if it's important whoever is calling you will leave a message.

Next, a client alerted us to a company that is offering free cell phones to seniors with low income. They ask for all your personal information such as social security numbers, drivers license numbers, etc. There are some legit companies out there that do offer these programs but there are also scammers out there trying to steal identities. Before giving out your personal information be sure to do your research on the company or person who you're dealing with. You don't want your information getting in the wrong hands.

Lastly, stay vigilant with people calling or emailing you and asking for your personal information. Legitimate companies will never call or email you to get passwords or social security numbers. One way to tell in an email is by looking at the grammar. More times than not on a scam email the grammar will be wrong. Also, NEVER click on a link sent to you in an email from someone you don't recognize. If you are in doubt about whether a request for information is legitimate or not, always call the company back on a number that you have looked up yourself, so you know that you're actually calling the right place.

If you have any scams that you would like to tell us about, so we can alert our clients, please email me at

We hope you all have a wonderful Memorial Day Weekend!


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